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The operating system for modern telehealth.

Bookings, consultations, clinical notes, prescriptions, pharmacy orders, billing, CRM, patient messaging and follow-up marketing. Coordinated in one system.

One patient. All the way through.

The whole journey, connected.

  1. Patient makes an enquiry

  2. Eligibility checked · consultation booked

  3. Consult with practitioner

  4. Prescription issued

  5. Sent to pharmacy

  6. Dispensed by pharmacy

  7. Patient receives medication

    Delivery receiptQ-88

    Receipt recorded. The context stays for follow-up.

    Next conversationFollow-up with the clinic

A clinic day, spread across systems.

Separate tools. Separate subscriptions. Your team connecting the dots.

Scattered systems.

One tool for the script. Another for the invoice. Messages, documents and patient details scattered across the rest.

You become the integration.

  • monday.com
  • Parchment
  • ScriptPad
  • RxPad
  • Evermed
  • Mailchimp
  • Coviu
  • Excel
  • Slack
  • Microsoft Teams
  • Docusign
  • OneDrive
  • Google Drive
  • HubSpot
  • Zoho
  • Xero
  • MYOB
  • Intercom
  • Zendesk
  • Patient management software

The work nobody told you about.

Pharmacy and pathology partnerships. Patient consent, privacy policies, incident registers and audit logs. Then keeping it all current.

Before you even see a patient.

  • Patient consent: Forms for the care you provide.
  • Privacy policy: How patient information is handled.
  • Incident register: A process for recording incidents.
  • Audit logs: A record of actions and decisions.
  • Pathology partnership: Requests, results and follow-up.
  • Pharmacy partnership: Ordering, dispensing and handovers.

Example tools and setup work. No partnership or integration is implied.

Tools shown

monday.com · Parchment · ScriptPad · RxPad · Evermed · Mailchimp · Coviu · Excel · Slack · Microsoft Teams · Docusign · OneDrive · Google Drive · HubSpot · Zoho · Xero · MYOB · Intercom · Zendesk

And the setup behind it

Website, intake & hosting

Create the website and intake forms. Arrange hosting and keep everything maintained.

Marketing & analytics

CRM, follow-up marketing, Meta Pixel and Google Analytics, without sending patient or health information.

Patient data & encryption

Strip identifiers from marketing events. Encrypt protected health information (PHI) and control access.

Prescribing & pathology

Connect e-prescribing, pathology requests, incoming results and follow-up.

Pharmacy & medication billing

Invoice patients, record payment, send signed prescriptions and reconcile pharmacy updates.

Policies & accountability

Patient consent forms, privacy policies, incident registration and audit logs. Work out which rules apply to your clinic.

The whole clinic.
One connected record.

Intake, consultations, orders and updates, connected to the same patient.

  • Intake
  • Consultations
  • Prescribing
  • Pathology
  • Pharmacy comms
  • Billing
  • Patient updates
  • Follow-up
  • Marketing
  • CRM

The same record,
from every side.

Run the clinic without chasing every handoff.

Work from one place for enquiries, patient records, orders, invoices and reviews. See what is waiting, follow the next action and keep the clinic moving.

One record
  1. 01See the next action and its owner
  2. 02Follow payments and pharmacy orders
  3. 03Manage enquiries and review queues

Your care, in your hands.

A patient portal for your care plan, prescriptions and orders. Follow each step, arrange blood work and book your next appointment in the same place.

One record
  1. 01View your care plan and prescriptions
  2. 02Order directly from your portal
  3. 03Track updates, blood work and follow-up

Start the consultation with the full picture.

Move from your daily worklist into the patient’s intake, results and care plan. Complete the note, review the prescription and see what still needs your attention.

One record
  1. 01Intake, results and history together
  2. 02Notes and prescribing in one workflow
  3. 03A clear list of work needing attention

Australia’s telehealth market is growing.

One industry estimate of market revenue, including software, hardware and services.

A$764m

Estimated market size · 2025

A$3.61b

Projected market size · 2034

IMARC Group estimate and projection ↗, converted from USD at the RBA rate on 23 September 2026 ↗ (A$1 = US$0.7102). The 2034 figure uses this same rate, not a future exchange-rate forecast. Market definitions vary; this is not a forecast of Noldale revenue.

From first enquiry
to follow-up.

Explore the work behind each step and see what returns to the record.

IntakeConsultationsPrescribingPharmacyBillingFollow-up

Start with the person.

Bring the enquiry, intake and appointment into one record, ready for the clinic’s review.

Same patient. Same record.
IntakePT-04412

An appointment with context.

Enquiry
Attached to the patient record
Eligibility
Clinic review recorded
Appointment
Tuesday · 14:00
Ready for consultationClinic team

The intake answers travel with the booking.

A conversation. A considered plan.

Keep the consultation, clinical note and agreed next steps together. The practitioner reviews the record and makes the decision.

Same patient. Same record.
ConsultationsNOTE-5521

The consultation becomes a record.

Consultation
Patient and practitioner
Clinical note
Reviewed by the practitioner
Plan
Follow-up agreed with the patient
Note reviewed and signedDr A. Whitlam

A person signs off before the next handoff.

A signature with a clear owner.

A prescription has its own clinical review and signature. Keep the approved prescription linked to the consultation it came from.

Same patient. Same record.
PrescribingRX-2094

Reviewed. Signed. Connected.

Patient
Patient record PT-04412
Consultation note
NOTE-5521
Prescription
Separate review and signature
Practitioner signedDr A. Whitlam

Prescribing remains the practitioner’s decision.

A handoff that comes full circle.

Send the approved work with its context. Keep pharmacy acknowledgements and dispensing updates attached to the same order.

Same patient. Same record.
PharmacyQ-88 · RX-2094

The update finds its way back.

Prescription
Practitioner-signed RX-2094
Order
Q-88 acknowledged
Dispensing
Update returned to the clinic
Pharmacy update recordedPharmacy

Pharmacist review remains a professional decision.

The payment belongs with the work.

Keep a payment and its order connected, so the clinic can follow the operational record without starting again elsewhere.

Same patient. Same record.
BillingQ-88

One order. Its payment, attached.

Patient
Patient record PT-04412
Medication order
Q-88
Payment
Linked to the order
Payment recordedClinic team

The payment stays linked to its order.

Pick up the conversation with context.

Return to the signed plan and the updates since the last consultation. Give the next conversation a connected starting point.

Same patient. Same record.
Follow-upPT-04412

Ready for the next conversation.

Signed plan
NOTE-5521
Order history
Q-88 and its receipts
Next consultation
Week 4 · Dr Whitlam
Follow-up plannedClinic team

Any change to care is the practitioner’s decision.

A person signs.
The work moves.

The important moment is a human decision. The Thread shows how the approved work can travel from that decision to the people who need it.

See how The Thread connects it
Prescription reviewed and signed

Dr A. Whitlam · RX-2094

Noldale carries the approved work

01Pharmacy handover

Order Q-88 travels with the signed prescription.

02Update to the record

The acknowledgement returns to the patient record.

Professional decisions remain with people

Clear context.
Clear responsibility.

The connection should make the work easier to follow, including the moments that need a person’s attention.

A person owns the decision.

Practitioners review and sign. Pharmacists make their own professional decisions. The interface should show who acted.

A handoff leaves a reference.

The patient, approved record and returned update belong together, so the next person can follow what happened.

Unfinished stays visible.

A missing acknowledgement needs attention. It should stay open for the clinic, with a clear next action.

Explore the infrastructure behind it

Before the next step.

What can patients do in their portal?

View care plans and prescriptions, place orders, follow updates, arrange blood work and book follow-up appointments.

Does Noldale make clinical decisions?

No. Consultation, prescribing and pharmacy decisions stay with the relevant professionals. Noldale’s role is to connect the approved work and its context.

Can we use our current clinic systems?

That depends on the systems and workflows involved. Availability and integration scope need to be confirmed with your clinic before rollout.

How do we explore early access?

Use the request-access form to see the business details we’ll need. While our mailbox is being set up, the form is clearly marked as a preview and does not send or save your request. Please do not include patient information.

More room for the care.
A clearer way to run the clinic.

Explore what a connected clinic could look like for your team.

Request early access